HDI Community Blog

HDILeslie
SAVO Group is one of the five finalists for the HDI Service Improvement Award. New this year, the ...
HDILeslie
When I think of the total customer experience, I usually think of B2C companies: airlines, restaurants, mobile...
HDILeslie
Continuum Managed IT Services is one of the five finalists for the HDI Service Improvement Award. New this year, the...
HDILeslie
Written by Leslie Cook Aug 05, 2014
It’s that time of year again: the summer is drawing to a close, and students are preparing to rejoin their friends...
JennyRains
I don’t update or review my LinkedIn profile nearly as often as my Gmail suggests that I should. But when I do, I...
HDILeslie
During the month of June, most of us start to think about family vacations and time away from the office. Vacations...
brandon0
Written by Brandon Caudle May 16, 2014
My hometown of Pensacola, Florida was hammered by rain recently, with over 24 inches of rain in just 24 hours....
Jenny Rains
It seems every call, or every contact, I have with a technical support professional, results in me saying something...
Roy Atkinson
This post first appeared on the Rising Through the Ranks blog by Pete Navarra. It is reproduced here by...
HDILeslie
I’m a firm believer in work/life balance (although, I’m not very good at it sometimes). I also believe that we all...