HDI Community Blog

ginamontague
I am proud to say I work in support, but that wasn’t always the case. When I began my career in the support industry...
bwryan
Written by Becky Ryan Jun 16, 2015
I have been working in this Support Center space for over twenty years. For most of my career, I have been involved...
epcs00
Almost two-and-a-half years ago, I received an email from HDI wondering if I would be interested in helping plan...
Blaine Scott
Written by Blaine Scott May 17, 2015
During the time I’ve worked in the support industry, I’ve had the opportunity to travel to many places around the globe.
pstrei
Written by Paul Strei May 13, 2015
I struggled to write this in the least cliché way. I won’t say, “I love HDI.” Instead, I’ll say, I love how HDI...
LaDonna Spragg
Whenever I tell someone about my job, I explain that it is great to work all day with the kind of people whose goal...
HDILeslie
We received this from a member who has asked that we post this anonymously: I came into this...
Cay0
Back in 2008, my Director told me about HDI and thought that I should get involved to learn what other companies are...
jh73513
I have been a member of HDI for over 10 years now and as I am writing this I was in the middle of taking an HDI...
Dewayne Dillard
My HDI story began in 2010 during one of the roughest periods of my life both personally and professionally. I found...